New organics recycling, updated Service Now, team kudos 10-24-22

Updated: Oct 25

Happy Monday, all.

Proud to share the latest updates and kudos for Team Carlsbad.

Traffic safety emergency next steps

Last week, the City Council extended the proclamation of local emergency for traffic safety for the next 60 days. We’ve made great progress in the areas of education, engineering and enforcement and are continuing to get more feedback on how to proceed with our Safer Streets Together plan.

This Thursday, we’ll be presenting to the Planning Commission and Traffic & Mobility Commission for feedback to share with the City Council. More on that in last week’s City Manager’s Update (which I encourage you to keep reading weekly for even more updates and staff kudos!)

Fleet highlights

Another team that has been greatly supporting the traffic safety emergency is Public Works Fleet & Facilities. Fleet has taken extra steps to support our Transportation and Streets division by expediting the deployment of our brand new street striping truck, the eight new message boards to remind our community the importance of slowing down and sharing the road, and a beautiful new dump truck used for all our street repair and resurfacing projects.


Here are some other Fleet highlights over the past year:

  • Technicians have deployed 40 new vehicles

  • Performed 900 preventive maintenance services

  • Completed an astonishing 3,900 repair tasks on city vehicles and equipment

We are proud of our Fleet & Facilities team and the efforts they put in each day to make sure our departments can continue to serve our citizens. Thank you!


Easily submit an IT ticket

Every year, IT processes roughly 10,000 service desk tickets, supporting Team Carlsbad with a variety of IT needs.


To make it even easier for Team Carlsbad to submit service desk tickets, IT revamped their ServiceNow portal.


Whether you need hardware, software or to report an issue, getting help from the IT support team has never been easier with this updated platform. Check out all the features and access it from your Okta desktop app or cityofcarlsbad.okta.com.

Many thanks to IT for supporting our team with all our technology needs and making it as user friendly as possible!


Organics recycling coming to Carlsbad city facilities

The way the city handles material like food waste, single-use plastics and paper is changing to meet new state and city laws and combat climate change.

Join Environmental Sustainability’s Sustainable Materials Management Division to learn how to be part of the solution. As a city employee, you play a key role in supporting the city as a sustainability leader and keeping Carlsbad as a beautiful place to live, work and play.

What: Learn the hows and whys of existing and new sustainability programs, ask questions and receive the resources you need for successful organic waste composting at your facility

Who: All staff, full time and part time

Attendance is not required, but strongly encouraged

When: Attend one of the following sessions:

  • Tuesday, Oct. 25, 9 – 10 a.m.

  • Wednesday, Oct. 26, 2 – 3 p.m.

  • Monday, Nov. 7, 10 – 11 a.m.

  • Thursday, Nov. 10, 3 – 4 p.m.

Register here.

Invitation to join DE&I focus group

The Diversity, Equity & Inclusion committee is inviting all staff members to share about their experiences related to DE&I as a city employee and help identify areas for growth, improvement, cultivating ideas and where the DE&I committee should focus future efforts.

Members of the DE&I committee will facilitate respectful, open conversations using guidelines and open-ended questions.

What: DE&I invitation to participate in a focus group


Who: All staff, full time and part time


When: Attend one of the following sessions:

  • Thursday, Oct. 27, 11:30 a.m. – 1 p.m. at Faraday Conference Room 173A

  • Wednesday, Nov. 2, 3 – 4:30 p.m. at Senior Center, 799 Pine Avenue

  • Tuesday, Nov. 8, 8:30 – 10 a.m. via Teams (Link will be sent to registrants)

Register here.

Learn more on the Intranet. Unable to participate in these sessions? You may submit your responses online.

Training and engagement opportunities

HR continues to offer professional and personal development opportunities through Carlsbad Learn and I encourage you to carve out time to take advantage of them.


Upcoming sessions include:

  • The Art of Apologizing: Strategies to Enhance Leadership, Nov. 9, 11 a.m. – noon. Register

  • Rooting and Embodying Latino/a/x Culture, Native Histories and Empowerment, Nov. 10, 1-2 p.m. Register

  • Strategic Thinking Strategies, Nov. 30, 11 a.m. – noon. Register

Missed a training? Check out recordings and more upcoming opportunities anytime on Carlsbad Learn.

Thanks for keeping up to date with what’s happening across the city and how each and every department supports our community with commitment, honesty, respect, accountability and passion.


I appreciate each one of you and truly enjoy sharing all your kudos and achievements.

Have a great week and I’ll be back next Monday with more updates and kudos. Go Team Carlsbad!

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