New COVID rules, update on in-person services, staff kudos

Team Carlsbad –


Now that vaccines are becoming even more widely available, new guidance has come out about wearing masks outdoors, gathering and travel. All are additional signs that things are slowly returning to normal.

Over the past several weeks, we have gradually expanded in-person city services, starting with the lobby of the Police and Fire Headquarters, then libraries and community centers, and, most recently, the Faraday Center. Days and hours are still limited, but it’s a big step that has been a long time coming. We checked in with staff to see how it’s been going and what advice they might have as other employees prepare to return to city offices. Check out this video and hear their thoughts about being in the workplace, seeing their colleagues for the first time in a year and serving the community in person.


New telecommuting options

On Monday I shared an update about the city’s telecommuting options. Given the diversity of city services, telecommuting won’t work for everyone who might be interested, but over the last year we’ve learned that telecommuting can not only work in a government setting, it can lead to even greater productivity and employee satisfaction, among other benefits.

If you missed the telecommuting options update, check out the Intranet post with the updated policy and link to the telecommuting application. Our goal with this program is to provide greater flexibility to our workforce while maintaining the highest level of service to our community and a strong sense of teamwork among city staff. Your directors will give you more details about how telecommuting will work in your areas.

Employee cases

Even as we talk about returning to the workplace and more and more of California’s economy reopening, let’s continue to protect ourselves and those around us from COVID-19. Since my last update, we’ve had two new employee cases of COVID-19, one of them being a workplace exposure. A workplace exposure happens when someone with a confirmed case of COVID-19 has been in a city building while contagious. If this happens in a building where you work, you'll get a notification via email.


The city has gone above any beyond the required health precautions for our facilities, and the individual facility safety plans are available on the Intranet. Please continue to complete the mandatory health screening at the entrances of all city buildings, mask up, wash your hands and maintain distance from others.

All county-hosted COVID-19 vaccine sites are open for walk-up, no-appointment-required vaccinations. Check out vaccine sites here. Here are answers to other COVID-19 FAQs you may have.

Quality coordination and reliable service

Over the past few weeks the Carlsbad Municipal Water District and Construction Management & Inspection crews have diligently worked days, nights and weekends to have new water valves installed at various locations throughout the city. This type of annual replacement program is critical to ensure Carlsbad residents are provided reliable service and water delivery, and that our infrastructure is in top shape to reduce water loss.

Most recently, the contractor worked at the intersection of Magnolia Avenue & Monroe Street by Magnolia Elementary School. This location was planned by our team to occur during the spring break in order to minimize any impact at the schools. Kudos for great coordination and team work!


Keeping Carlsbad beaches clean and beautiful

Our Environmental Management team organized a month’s worth of activities to celebrate sustainability during Earth Month. As we wrap up the month’s festivities, Team Carlsbad members cleaned up Carlsbad beaches last weekend as part of the county’s Creek to Bay cleanup. Check out this video to hear why environmental stewardship is so important and how our team is helping make sure we keep our Carlsbad beaches beautiful and clean.


Updated financial system will launch May 10

In October of last year, the city began to upgrade the current financial system IFAS to a newer version called Finance Enterprise. The launch date for the new system is scheduled for Monday, May 10.

The new system will:

  • Have workflows to complete purchase orders, accounts payable requests and budgeting process electronically

  • Make it easier for city departments to retrieve updates regarding their purchase orders and accounts payable requests

The Finance project team has sent out emails to all current IFAS users to attend end user training sessions now through May 6 to ensure that all are trained and ready for launch date. All sessions will be recorded and made available to staff who are unable to attend the training. For questions contact rachel.muller@carlsbadca.gov. Thanks to Finance staff for their hard work and dedication to get this new system up and running!


Thank you all for your remarkable service during this time. We continue to adapt to new ways of working and slowly but surely making plans for next steps. With that, I very much look forward to seeing you soon! Have a great week and continue to be safe.


Miss my last update? Read it here.

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