New and improved ServiceNow portal

Updated: Oct 26

Getting help from the IT support team has never been easier with the new and improved ServiceNow portal, available for all City of Carlsbad staff.


Features include:

  • Service catalog of all hardware needs and software applications

  • Ability to report a problem

  • Quick glance of the status of your tickets

  • Knowledge base of articles and quick tutorials

Access it from your Okta desktop app or cityofcarlsbad.okta.com.

Check out the features here:



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