Getting help from the IT support team has never been easier with the new and improved ServiceNow portal, available for all City of Carlsbad staff.
Features include:
Service catalog of all hardware needs and software applications
Ability to report a problem
Quick glance of the status of your tickets
Knowledge base of articles and quick tutorials
Access it from your Okta desktop app or cityofcarlsbad.okta.com.
Check out the features here: