Election Day, free flu shots, honoring vets and more

Good afternoon Team Carlsbad,

Happy Election Day! Whether you voted by mail, dropped off your ballot or visited an official polling location, I hope you took advantage of your opportunity to make your voice heard on important matters in our region. (And, if you haven’t, polls are open until 8, and you can register on the spot.)

This election, city staff are playing an even greater role. Not only are libraries official ballot drop off locations, but two of our community centers are serving as “super poll” locations. This has resulted in a steady stream of voters passing through, with the Cole and Dove locations among the busiest drop off spots in the entire county. Thanks to all our staff who have partnered with the Registrar of Voters to ensure our residents have ample opportunity to cast their ballots in a safe and secure environment.

As you know, we have three items on the ballot, two City Council seats and a ballot measure about City Council compensation. We have tentatively scheduled the City Council member swearing in for districts two and four at our Dec. 8 City Council meeting. Regardless of the outcome of those races, please keep in mind that our mission remains the same. We will continue to support the policy direction of the City Council while setting the standard for local government service.


New COVID-19 employee case

Since my last update, one additional employee has tested positive for COVID-19, bringing our total to date since the onset of the pandemic to 12 cases.

The city follows a consistent protocol any time there is a confirmed COVID-19 case in our workplace. This helps ensure we maintain a safe environment for employees while protecting employee privacy. Here’s what you need to know:

  • If someone in your workplace tests positive for COVID-19, you will receive an email memo from the deputy city manager who oversees your department.

  • If you are believed to have been in close contact with the person who tested positive, you will be contacted individually.

  • All parts of city facilities where a person with COVID-19 worked are thoroughly cleaned according to CDC standards.

As we head into a cooler season and the holidays, please remain vigilant in practicing all public health guidelines at work and at home:

  • Cover your face when you come into contact with someone not from your own household.

  • Maintain at least a 6-foot distance from people not from your household.

  • Wash your hands thoroughly and often. Wipe down commonly touched surfaces frequently.

  • Stay home as much as possible. Work from home if you can.

  • Avoid crowds.

  • If you have any symptoms of COVID-19 or have been around someone who has, quarantine yourself for 14 days or until you are cleared by your health care provider.

Free flu shots starting this week

The city will offer free flu shots to employees at two upcoming clinics. Work Partners will administer the shots outside, following proper COVID-19 health precautions. No appointments are required. Don’t forget to cover your face.

Thursday, Nov. 5

Monday, Nov. 9

Faraday Center

Carlsbad Fire Station 5

1635 Faraday Ave.

2540 Orion Way

11 a.m. – 1 p.m.

9 – 11 a.m

Give your feedback about the relaunched CarlsbadConnects app

As part of the city’s ongoing digital transformation process, the city is implementing a new service request application called CarlsbadConnects, which will replace the existing app, Carlsbad@YourService. This week kicks off the soft launch, when staff members are invited to give the platform a test drive and provide feedback.

Review the updated platform on the city’s web portal. To provide feedback, questions, comments or concerns email carlsbadconnects@carlsbadca.gov. Learn more about the new CarlsbadConnects features on this blog post.

New email security tools

Cybersecurity is a responsibility shared by every one of us. This week, IT is implementing a new layer of email protection. Here’s what to expect:

  • Email links will be automatically checked before opening. When you click on a link in an email, a new tool called Proofpoint will check to make sure it’s safe. If it’s not, the link will be blocked.

  • Suspicious emails will be automatically quarantined. You will get a list of these emails from digest@carlsbadca.gov with the subject line: End User Digest. This will replace emails from quarantine@messaging.microsoft.com. You will still have the option to release the email to your inbox if it is, in fact, from a trusted source.

I encourage you to continue following cybersecurity best practices by only clicking on links you were expecting from people you know. If a link or email looks suspicious, report it to IT by clicking on the “Report Phish” button at the top left of your Outlook.


Vote for your favorite Team Carlsbad Halloween costumes

Last week I announced our first ever virtual Halloween costume contest. Now it’s time to vote for your favorites in the following categories:

  • Best team costume

  • Best individual costume

  • Kids of Team Carlsbad costumes

  • Pets of Team Carlsbad costumes

I must say we have some pretty creative, funny and dog-gone cute members of Team Carlsbad. I hope everyone had a safe and fun time celebrating the spookiest time of year.

Vote for your favorite costumes through Friday, Nov. 6.


Honoring Veterans

Next week Nov. 11 is Veterans Day, a day that honors all of those who have served their country in war or peace. I know many of our city employees and their families have served our great nation, and I’d love to recognize their service.

We’re still collecting photos to build out our gallery of employee and family veterans. To contribute, send your photos with the name of the veterans and relationship to you, along with the military branch to communications@carlsbadca.gov by this Friday, Nov. 6.


Whether goofy Halloween photos or pictures honoring our Veterans, I appreciate these opportunities to show our Team Carlsbad spirit.

Upcoming training

As a reminder, you can find all your online training opportunities on the staff page. Upcoming workshops include:

  • Addressing microaggressions in the workplace, Nov. 5

  • 10 steps toward financial success, Nov. 10

  • How to strengthen your communication skills, Nov. 17

Take the employee survey

The employee survey closes on Friday, and we look forward to sharing results shortly thereafter. It only takes a few minutes, and I am very eager to learn how you’ve been coping and how the city can best support you.

In the meantime, I hope everyone has a great week. Thank you for your dedication to our community and to our team. I’m proud of each one of you!

Miss my last update? Read it here.

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